Whether it be in the kitchen preparing for dinner or at the front door greeting customers, these activities are what make a restaurant. Said another way, restaurants excel when they’re working offline.
At the same time, we live in a world that more than ever demands convenience, usually brought about by technology.
Customers are asking for faster, easier ways to order their meals. Like most people they are busy checking emails, jumping in and out of apps, messaging friends and browsing websites. Said another way, customers live and work online.